Mastering Analog Signals in a Digital World
When you think about many of your previous virtual call interactions, which one of these have you seen before? The VP crinkles his forehead at a comment. An Engineer shifts awkwardly in a chair. The HR Executive nods her head. The Sales Leader leans back and folds their arms When working with someone in person, […]
Is Your Organization Sending Hidden Messages
Workplace communication can be dramatically impacted not only by what is said but when and in what order it is said. Many, if not most, companies offer employee programs, implement culture initiatives, and host team-building events. However, when it comes to meetings or company communications, do companies send hidden messages to their employees? One of […]
How fitness can affect your sales performance
Sales is an endurance sport. It requires skill, mental acuity, psychological and emotional resilience, and without question, physical stamina. Some of the biggest challenges we face as sales professionals are mental and physical fatigue. I love my morning coffee(s) just as much as the next person but unfortunately, that cup of Joe can only take […]
Why Your Values Can Help Prevent Burnout
When you consider the idea of “resetting” or “a reset”, what does that mean to you? A few weeks from now, I have an opportunity to spend a long weekend at a Men’s retreat. I have gone to one of these in the past and enjoyed it so much that I’m heading back, but this […]
Any Dream Will Do
At times, I’ve had people say to me something like, “dreams are soft” or “don’t make them a focus within coaching.” I couldn’t disagree more. So then why should we as leaders and coaches lean into dreams? Here is a simple answer: They give us hope and they are worth pursuing. This past weekend, I […]
The Best Tip for Written Communication I Have Ever Learned
We all know that when communicating with someone in writing, punctuation is key to getting the correct message across! For example: The difference between “Let’s eat, Timmy” and “Let’s eat Timmy” is startling! Which dinner invitation do you think Timmy should accept? Communication is key in every aspect of our life. Yet, when it comes […]
How To Turn Your Followers Into Sales
Perhaps one of the most overlooked revenue generating assets that your company isn’t leveraging to its fullest is its social media presence, especially within LinkedIn. While at a surface level, these platforms just look like a networking opportunity for Millennials and Generation Z to stay connected. The reality is though that the value of social […]
What does “No Thanks” sometimes really mean in Sales?
I was recently doing some shopping at a local “big box” store and while I was there, they were giving out free samples of various food items. Being one of those people who lives to eat (as opposed to those who eat to live), I usually do not miss an opportunity to stimulate my palate, […]
Only 10% Of Sales Professionals Are Experts At This
Perhaps you’ve heard the quip, “We were given two ears and one mouth for a reason,” It is such a well-known quote because good listeners are difficult to find. How difficult you may ask, well according to Psychology Today, research shows that only about 10 percent of us are good listeners. Here is why this […]
The Types of Questions Your Customers Are Tired Of Hearing
Not long ago we were having a training session with one of our clients as we worked through a small portion of our NeuroQuestioning Program. It’s a program designed to help sales professionals and customer service individuals learn and understand how the brain reacts to specific questions when asked. One exercise we have everyone work […]
