Let’s start by identifying what a “Good” customer question is... A “Good” question is effective…
Jeff BittnerApril 20, 2021
The “Mind What Matters” Blog
Once there was a business professional who was highly trained to communicate with product or…
Dan Docherty, PhDMarch 9, 2021
What is a wake-up call? When you consider it, there are many different types. According…
Dan Docherty, PhDJanuary 15, 2021
Last weekend, we, along with a group of our dearest friends, decided to spend a…
Dan Docherty, PhDDecember 18, 2020
As I write this blog, it is a cold winter morning in the Midwest. For…
Dan Docherty, PhDDecember 2, 2020
Last week we had the opportunity to lead a socially distanced live training in the…
Dan Docherty, PhDNovember 19, 2020
A few days ago, I talked to a client, and we discussed the frenzying pace…
Dan Docherty, PhDNovember 5, 2020
When was the last time you tackled something difficult? We all know that doing something…
Dan Docherty, PhDOctober 21, 2020
After reading the title of this blog, you may be asking yourself a great question.…
Dan Docherty, PhDOctober 6, 2020
