Business What is a “Good” Customer Question Let’s start by identifying what a “Good” customer question is... A “Good” question is effective…Jeff BittnerApril 20, 2021
Business What is Instinctive Elaboration This morning I was at my desk working on a “heads down” project. You know…Jeff BittnerMarch 24, 2021
Business The Art of Storytelling Once there was a business professional who was highly trained to communicate with product or…Dan Docherty, PhDMarch 9, 2021
Business Dealing with Wake Up Calls What is a wake-up call? When you consider it, there are many different types. According…Dan Docherty, PhDJanuary 15, 2021
Business One Light One Word One Dream Last weekend, we, along with a group of our dearest friends, decided to spend a…Dan Docherty, PhDDecember 18, 2020
Business Charging a Dead Battery As I write this blog, it is a cold winter morning in the Midwest. For…Dan Docherty, PhDDecember 2, 2020
Business An Adoption Story of Thanks Last week we had the opportunity to lead a socially distanced live training in the…Dan Docherty, PhDNovember 19, 2020
Business Social Isolation and Loneliness- The Power of Connection A few days ago, I talked to a client, and we discussed the frenzying pace…Dan Docherty, PhDNovember 5, 2020
Business Doing Something Difficult When was the last time you tackled something difficult? We all know that doing something…Dan Docherty, PhDOctober 21, 2020
Business Hot Questions and Hot Wings After reading the title of this blog, you may be asking yourself a great question.…Dan Docherty, PhDOctober 6, 2020