Emotional Contagion
Harnessing Emotional Contagion in Sales: Insights from Behavioral Psychology and Neuroscience In the world of B2B sales, effective communication is the cornerstone of success. Yet, one often overlooked aspect is the phenomenon of emotional contagion – the process by which one person’s emotions and related behaviors directly trigger similar emotions and behaviors in others. Rooted […]
Emotion Coaster and the Arcs Within Conversations
Riding the Emotion Coaster: Mastering the Arcs Within Sales Conversations In the high-stakes world of B2B sales, mastering the subtleties of communication can make the difference between closing a deal and losing a prospect. One of the most powerful yet often overlooked aspects of sales interactions is the emotional journey both the salesperson and the […]
The Science of First Impressions: How Neuroscience Shapes Customer Perceptions in Sales
The Science of First Impressions: How Neuroscience Shapes Customer Perceptions in Sales In sales, the saying “You never get a second chance to make a first impression” carries significant weight. First impressions are not just fleeting moments; they can shape the entire trajectory of a sales relationship. Understanding why these initial moments are so impactful […]
Ink Your Insights: A Stage Actor’s Secret to Mastery in Business and Life
How do you increase your emotional intelligence (EQ) with the frantic pace of business life, and its relentless flow of data, information, conversations, and meetings? There’s one straightforward, yet profoundly impactful strategy I’ve embraced, both during my tenure on the stage and in my business career: I call it “Ink Your Insights.” The Power of […]
Effective Sales Leadership: Building and Leading High-Performing Teams
In the dynamic world of sales, the role of a leader transcends beyond just meeting targets and managing quotas; it involves building and leading high-performing teams that drive sustainable growth and develop a competitive edge. Effective sales leadership is the backbone of any successful business operation, especially in sectors where the pressure to perform is […]
Unlocking Effective Communication with Emotional Intelligence
In a world buzzing with digital dialogues and fast-paced exchanges, it’s easy to overlook the quiet power of emotional intelligence (EI). You may wonder, what makes EI so compelling, so essential to the art of communication? Well, pull up a chair and let’s navigate that very topic. In this blog, I want to go beyond […]
Why Vulnerability Leads to Likeability
A young mother walks into the room holding the tiny hand of her newly-waddling 18-month-old daughter. When this happens, what is our typical first reaction? Most of us will smile. An older gentleman is walking his black Labrador Retriever puppy, and the little dog strains against its leash to see you. What do we do? […]
From Classrooms to Boardrooms- Part III
This post is a continuation of the series started with Part I, here and Part II, here) In this series, I’m hoping to spread the word that we in the corporate world can learn from teachers and what they do every day, which I was forced to learn a few years ago when I switched […]
Doing this 1 Simple Thing Will Grow Your Business And Retain Top Talent!
It shouldn’t be a surprise to anyone to find out that nearly every industry is facing an oversaturation of content and competition. Everyone’s piece of the market is getting divided up more and more, and it can get frustrating as a business owner to see your slice of the pie shrinking at the end of […]
Is Your Organization Sending Hidden Messages
Workplace communication can be dramatically impacted not only by what is said but when and in what order it is said. Many, if not most, companies offer employee programs, implement culture initiatives, and host team-building events. However, when it comes to meetings or company communications, do companies send hidden messages to their employees? One of […]