Client Stories | Braintrust
Client Stories

The work, in their words.

Real feedback from sales leaders, managers, and reps who have run their teams through NeuroSelling® and NeuroCoaching®.

Practice
Industry
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In just 6 months our $5B global security company used the Braintrust AI coaching tool and saw a 29% improvement in Problem Quantification, the skill that empowers reps to quantify a prospect's pain in financial terms, leading to larger deal sizes and stronger margin protection, and a 12% average improvement across all sales skills.

NeuroSelling
Sales Leader
Security · $5B

It helped me show up as a more constructive and more impactful teammate than I had in the past. That was a lot of the feedback I got on my annual performance review… and I received a performance award.

NeuroCoaching
Leader
Life Sciences · $43B

Our company has already reached 50% of its annual target with 8 months remaining. This success is driven by a 45% improvement in how our reps uncover and prioritize prospect goals and a 20% overall increase in sales skills, both of which are accelerating deal cycles and fueling their ahead-of-pace results.

NeuroSelling
Sales Leader
Business Services · $10M

After working with Braintrust on shared values, shared standards and EQ, I can say that they will be part of any team I build. I also had the opportunity to work with Iona as my personal coach, her coaching has been so valuable, I will be continuing with her after our initial sessions are complete. I have put into action at least one discussion point we have worked on. Thank you Dan, Iona, Jenny, and all of Braintrust. You make a difference not only to us as participants but to the teams we lead.

NeuroCoaching
Director, Sales Training & Operations
Life Sciences · $2B

I thought this training was excellent definitely some of the best sales training I've experienced in my career. I came in skeptical because it was unknown but it absolutely resonated with me because I'm doing a lot of personal self-discovery work right now as well.

NeuroSelling
Participant
Manufacturing & Industrial · $28B

The client shared how they are preparing for a major industry conference. Instead of just a booth, they created an immersive experience in a dedicated conference room. As they walked their sales team through it, one of them said, "you just built the Braintrust NeuroSelling Wheel." The experience was designed to guide prospects through the 6Ps as they move through the room, bringing the framework to life in a tangible way and their sales team instantly picked up on it.

NeuroSelling
Division Sales Leader
Manufacturing & Industrial · $5B

The work we did on standards of excellence gave me a framework I could refine and share with my manager, demonstrating value not just for my role, but for the team. That work was then expanded to support a shift toward a more centralized model, and I was able to bring those standards to the team, helping positively influence others, including those who were initially less enthusiastic about the change.

NeuroCoaching
Leader
Life Sciences · $43B

I was beyond impressed with Braintrust team from the moment they walked in the door. They were fully engaged and as much as they were "presenting" content at times, their ability to listen and immediately apply our real stories into their content on the fly was absolutely Best in Class!!

NeuroSelling
Participant
Software & Tech · $26B

During the kickoff meeting, the senior leader from our company specifically praised the team's promptness, professionalism, and execution, and shared their excitement and confidence about partnering with Braintrust.

NeuroSelling
Participant
Manufacturing & Industrial · $5B

Thank you very much for arranging time for us with Dan to discuss 'Executive Presence'! I get a ton out of Dan's insight, guidance and PREPARATION! I really appreciate Dan's discussion and am thankful the company puts resources toward our professional development! 5 stars!!!

NeuroCoaching
National Account Executive
Life Sciences · $8B

Extremely helpful and applicable. I implemented some of the suggested approaches in a conversation I had today. I could instantly hear his stress level at the start of the conversation. He wants to succeed, but we identified that his focus on how to get there may not be the most productive. I could hear his stress level decreasing as the conversation went on. I look forward to sharing more on our next call. Again, very helpful and applicable.

NeuroCoaching
Participant
Life Sciences · $8B

I thought you might enjoy seeing some of the feedback we've received from both a District Manager and Representative about the impact NeuroCoaching® is having on the team. Their comments highlight how the NeuroSelling® framework and focused coaching are truly resonating, strengthening customer relationships, and driving meaningful results. It's always rewarding to see these principles making such a tangible difference in the field. Hope you find their perspectives as encouraging as I did!

NeuroSellingNeuroCoaching
Division Head of Sales
Life Sciences · $61B

I am not surprised by the extremely positive feedback that you received! After the session, the team expressed how much they enjoyed our session, not only because of the value of your content, but also because of your charisma and passion for what you do. I wish I would have had you as a professor when I was in college! With the demands of your schedule, we are extremely grateful that you always make time for us! I learn something new every time!

NeuroCoaching
Director, Commercial Effectiveness
Life Sciences · $43B

Dan was an impactful facilitator who provided an environment where we could share and be vulnerable and encouraged us to look at our roles in a different way. I highly recommend Dan and Braintrust.

NeuroCoaching
Leader
Life Sciences · $2B

As a new manager, I found this invaluable. I often look for a structure that gives me a learned foundation to work off. This gives me more confidence in having these conversations and coaching confidently.

NeuroCoaching
Participant
Life Sciences · $8B

This was an excellent program that demonstrates a very strong understanding of the importance of delivery versus content. The presentation hit hard and fast right from the start, which immediately grabbed my attention and kept me engaged. I didn't want to miss anything important, and you actually could, but that made it feel high stakes to pay close attention. Both presenters brought fantastic energy and their dynamic together was particularly effective. The principles taught were also highly transferable, not only to work settings, but also to home life and more. I'd strongly recommend this program.

NeuroCoaching
Participant
Manufacturing & Industrial · $35B

Dan was fantastic. He created a open and comfortable environment right from the start that allowed our group to be vulnerable and really feed off of each other. The blend of content and practical usage was great. This training was extremely impactful and has motivated me to be a better trainer, leader and coach. Thank you!

NeuroCoaching
Participant
Financial Services & Insurance · $7B

Please pass along my thanks to Dan for his excellent work this week; his commitment and care made a real difference for our team.

NeuroCoaching
Director, Coaching and Leadership Excellence
Life Sciences · $43B

Coaching added discipline to creating better habits and remembering what's really important. I would easily default back before, this helped me make it a habit.

NeuroCoaching
Leader
Life Sciences · $43B

I was enjoying playing around with creating some different personas, but also the objections that I was less comfortable with. So it forced me into the situation where I was going to see how hard they were going to dig in on that stuff. It gave me just enough of, a wince that I knew in preparing for some of my meetings last week. I wasn't going to allow myself to walk in without feeling more comfortable with those things.

NeuroSelling
Participant
Software & Tech · $10-50M

Dan is extremely engaging and great at delivering concepts as it directly relates to our role/organization. I always have multiple takeaways/actionable items from the sessions with Dan and this group.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

Helps build a better culture for the team + putting together a framework for success for rep redevelopment, leadership building and quota achievement.

NeuroCoaching
Sales Manager
Manufacturing & Industrial · $8B

The Coaching Climate Assessment painted a clear picture for me on areas of opportunity. Going through those results during the live training was super helpful. Learning more around how values fit into coaching on both sides of the conversation.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

Moving forward I will use the 6Ps as a structure to facilitate crucial conversations with my peers, customers, and loved ones.

NeuroCoaching
Participant
Life Sciences · $1B

It will help me learn more about my team members and help to develop them better as sales people. It will make me better understand what drives them.

NeuroCoaching
Sales Manager
Manufacturing & Industrial · $8B

Amazing sessions that as a newer manager I found invaluable to develop my skill set as a coach and leader.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

Thank you for your time. This was an eye-opening and engaging program with tools that can be learned from and executed upon instantly.

NeuroCoaching
Participant
Manufacturing & Industrial · $10B

I thought this was extremely beneficial! It allowed me to reflect on the current state of communication within the team, and then leave with a clear plan on where to go next / what to focus on.

NeuroCoaching
Participant
Manufacturing & Industrial · $10B

Dan is a fantastic teacher- true to form- we stay engaged because he cares.... And the content is very relevant.

NeuroCoaching
Participant
Life Sciences · $1B

It has provided me with valuable framework that will allow me to have a more impactful approach to my coaching conversations.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

The importance of standards and perspectives was very eye-opening. I am excited to start incorporating these into my training sessions and daily conversations as soon as possible.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

I've done many programs over the years and this was among the best.

NeuroSelling
Participant
Software & Tech · $10-50M

Matt was absolutely wonderful. I loved how he opened up and shared his story. He was very easy to connect with, and his humor kept things light and fun. He pushed us to be engaged without us realizing it.

NeuroSelling
Participant
Manufacturing & Industrial · $5B

Dan's passion brings engagement. The ideas and frameworks can offer so much impact to personal and professional growth.

NeuroCoaching
Participant
Life Sciences · $1B

I was very skeptical initially with the importance of this session. After the session I am more committed to my emotions and social cues.

NeuroCoaching
Participant
Life Sciences · $1B

Matt was very approachable and relatable in the science of selling and demonstrating the topics covered. Understanding the why and what behind the objectives was very valuable. Great resources that can be applied and practiced.

NeuroSelling
Participant
Manufacturing & Industrial · $5B

Great job by both coaches. Understood our business, kept the energy up and held the attention of the group.

NeuroSelling
Participant
Software & Tech · $10-50M

Overall EXCELLENT time spent and wish we could do more to dig in - so many fascinating topics that felt like we only scratched the surface!

NeuroCoaching
Participant
Financial Services & Insurance · $7B

I've used the AI practice a few times before calls, and it's helpful to just get the words out before you get on the phone with somebody to run through it. So I found that to be beneficial.

NeuroSelling
Participant
Software & Tech · $10-50M

This training was fantastic and Dan did an excellent job of delivering and allowing for engagement.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

I felt every part of this training was relevant and valuable to our work.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

Anchoring is the most prevalent and memorable at the moment but I believe there is going to be many other valuable things as I let the information settle in and I work to reinforce it in my life.

NeuroSelling
Participant
Manufacturing & Industrial · $28B

I've done many programs over the years and this was among the best.

NeuroSelling
Participant
Financial Services & Insurance · $5B

Today was fantastic. In just a few hours, I am feeling energized and inspired to bring what I learned back to my team and the broader org.

NeuroCoaching
Leader
Life Sciences · $43B

I am in Procurement and Sales however there were parts of the training that could be applied to my role and daily life as well. Finding the bond that connects you to the other person seems key to a lasting partnership and that is something that applies to every role. Also, rephrasing questions away from "what" and "how". That will take time to learn but I feel it will make a big impact.

NeuroSelling
Participant
Manufacturing & Industrial · $5B

The training will drastically increase my productivity in effective communication with new and existing customers from here on out.

NeuroSelling
Participant
Manufacturing & Industrial · $5B

Dan Docherty and NeuroCoaching is a great tool to open up new ways of energizing your team and maximizing performance.

NeuroCoaching
Participant
Life Sciences · $8B

It was a great session that allowed for some self-reflection and guided planning to prepare for difficult situations.

NeuroSelling
Participant
Manufacturing & Industrial · $45B

I will take this back to my office and implement. It made me aware of things I didn't even realize I was doing.

NeuroCoaching
Participant
Manufacturing & Industrial · $10B

I really appreciate your support, responsiveness, and attention to detail!

NeuroCoaching
Director, Commercial Effectiveness
Life Sciences · $43B

Love this, very effective! It helps, clarify a lot of intuition, some auto pilot responses, and possibly some gaps in your communication style.

NeuroCoaching
Participant
Manufacturing & Industrial · $10B

The training was so interesting and informative that I couldn't believe how quickly the 2 hours had passed. It left me wanting more.

NeuroCoaching
Participant

It's really nice to use it and get the analytics. But if you really want to push yourself and see how, how clear am I really coming across? Go back and watch your video. It's hard to do. I think you get into your groove and you get so used to doing it, you stop thinking about how does this come across to the customer?

NeuroSelling
Participant
Software & Tech · $10-50M

So I don't use it so much for routine calls, things that we do on a regular basis, but this was with a prospect that had expressed that they were not interested via email, but still accepted the call. So I wanted to test some objections and fail in front of the AI first. I was able to set my AI to have a more negative tone. The call went probably better because I got some of those nerves out ahead of time.

NeuroSelling
Participant
Software & Tech · $10-50M

Really appreciate your help and support guiding the conversation, keeping the energy up and capturing the output, it made the meeting run extremely well. Much appreciated.

NeuroCoaching
Senior Director Strategy & Operations
Life Sciences · $43B

It will allow me to not jump straight into the solution but work on understanding the problem or pain point instead of assuming I know the pain point.

NeuroSelling
Participant
Life Sciences · $727M

Will help me slow down my conversations and really ask more questions for a deeper dive into solving their problems.

NeuroSelling
Participant
Life Sciences · $727M

It will have me restructure what I say so it makes the client feel safe and trust me.

NeuroSelling
Participant
Life Sciences · $727M

I hope to be able to turn the conversation into what the customer wants vs. what I want.

NeuroSelling
Participant
Life Sciences · $727M

The ability to ask emotional questions will be impactful when driving to the root of a problem.

NeuroSelling
Participant
Life Sciences · $727M

I will be more conscious of truly listening to the clients and providers I interact with, and ensuring my approach is tailored to the clients' goals and interests.

NeuroSelling
Participant
Life Sciences · $727M

I'm a very analytical person. I think the techniques taught will help me connect with people on a more emotional level and help me connect with people that don't automatically vibe with my natural communication style.

NeuroSelling
Participant
Life Sciences · $727M

It was a great training. It showed me that how I use my words matter and how to build trust with the client.

NeuroSelling
Participant
Life Sciences · $727M

The information was well gathered, packaged, and delivered for actionable application.

NeuroSelling
Participant
Life Sciences · $727M

This program is well designed and better than other training methods I have experienced in the past.

NeuroSelling
Participant
Life Sciences · $727M

Jeff was great and kept the program engaging. Content was relevant and helpful for future sales planning.

NeuroSelling
Participant
Life Sciences · $727M

It will allow me to think of different perspectives and how to effectively get my message to the audience.

NeuroCoaching
Participant
Manufacturing & Industrial · $35B

It will impact me in a way to be more conscious about how I am communicating. It will help me be better at it.

NeuroCoaching
Participant
Manufacturing & Industrial · $35B

The Power of questioning. Being able to reset a conversation and tone of a discussion with the correct question, tone, and intent.

NeuroCoaching
Participant
Manufacturing & Industrial · $35B

Excellent training! We learned so much and I really appreciate all the valuable information.

NeuroCoaching
Participant
Manufacturing & Industrial · $35B

Considering the why for things I do vs just what I do. I will also work to build more of a connection on the front end and tell the story more efficiently.

NeuroSelling
Participant
Software & Tech · $10-50M

I enjoyed the idea of leading with emotion storytelling to lower the "guard" of prospects/customers to enhance the impact of stats/product/data.

NeuroSelling
Participant
Software & Tech · $5B

Thanks so much, you guys are doing great work.

NeuroSelling
Participant
Financial Services & Insurance · $5B

Using emotion to better convey importance of the problem being solved and a solution helping users.

NeuroSelling
Participant
Financial Services & Insurance · $5B

I believe I will get more interest and more information from my doctors with this approach.

NeuroSelling
Participant
Life Sciences · $61B

Increased communication and conversations with customers that create impact for both!

NeuroSelling
Participant
Life Sciences · $61B

It will help me as a new rep to gain access to the trust level with my offices.

NeuroSelling
Participant
Life Sciences · $61B

Make it more genuine. It will make me slow down and stop spewing facts.

NeuroSelling
Participant
Life Sciences · $61B

The training has encouraged me to think differently about where my customer inactions are and how I can improve my interactions and conversations through effective communication.

NeuroSelling
Participant
Life Sciences · $61B

Being more authentic with customers and earning their trust and being that advisor.

NeuroSelling
Participant
Life Sciences · $61B

Engaging on a deeper level, which will accelerate progress and success!

NeuroSelling
Participant
Life Sciences · $61B

I will seek to understand my customers' goals, position how my products help to achieve those goals and share more about my personal story instead of keeping it "all business.

NeuroSelling
Participant
Life Sciences · $61B

Changing the mindset of product impact to learning what's important about your customer and their goals.

NeuroSelling
Participant
Life Sciences · $61B

Getting to the root of what's important to them instead of spilling product features and benefits.

NeuroSelling
Participant
Life Sciences · $61B

Truly believing the genuine connections that can develop and the emotional impact they will lead to success.

NeuroSelling
Participant
Life Sciences · $61B

Really enjoyed the training sessions. It has provided me with more confidence in all areas of my selling and communication.

NeuroSelling
Participant
Life Sciences · $61B

Great presenters for a bunch of sales people - actually amazing and inspiring.

NeuroSelling
Participant
Life Sciences · $61B

I want to implement this immediately and interested in seeing the results.

NeuroSelling
Participant
Life Sciences · $61B

Fantastic program. I'm looking forward to implementing both professionally and personally.

NeuroSelling
Participant
Life Sciences · $61B

Love Neuroselling!!

NeuroSelling
Participant
Life Sciences · $61B

Great training. The book was well written. Presenters were engaging and kept my attention.

NeuroSelling
Participant
Life Sciences · $61B

It will help me align my team towards a shared vision in an effort to establish and maintain a culture of excellence.

NeuroCoaching
Sales Manager
Manufacturing & Industrial · $8B

More purposeful meaningful coaching. Gave me a path and a true plan to coach.

NeuroCoaching
Sales Manager
Manufacturing & Industrial · $8B

I will be able to ask more effective questions to gain my employees' perspectives which will allow me to tailor their development and path.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

I thought the use of our time overall was very efficient. Standards of excellence is something our team could be better about, so more time on that could've been helpful.

NeuroCoaching
Participant
Financial Services & Insurance · $7B

This training will help me to understand my customers in a personal and professional manner. By asking the right questions and establishing the anchor, we are able to help the customer achieve their goals.

NeuroSelling
Participant
Manufacturing & Industrial · $28B

It will become a significant part of not only my customer conversations but I believe I will incorporate it into all of my conversations.

NeuroSelling
Participant
Manufacturing & Industrial · $28B

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