The Neuroscience of Buyer Trust: How to Win Before the Pitch Begins
Salespeople spend enormous energy perfecting their pitch decks, rehearsing product features, and crafting ROI calculations. But before you even open your slides, the buyer’s brain has already started making decisions about whether to trust you. Trust is not built at the end of the sales process. It is built in the first few moments of […]
Stop Selling, Start Solving: How NeuroSelling® Turns Objections into Opportunities
For many sales professionals, objections feel like roadblocks. A prospect pushes back on price, questions the value, or hesitates to make a decision, and suddenly the conversation feels like a battle. Too often, sellers either avoid objections altogether or rush to defend themselves, hoping to push through the resistance. But neuroscience tells us a different […]
Major Sales Frustrations of 2026 and How to Overcome Them with Neuroscience
Sales has never been easy, but the landscape in 2026 presents unique frustrations. Buyers are more informed than ever, technology continues to disrupt traditional approaches, and sales professionals find themselves caught between efficiency demands and the need for authentic human connection. Many leaders report that their teams are fatigued, frustrated, and struggling to differentiate in […]
The New Sales Playbook: AI as Your Co-Pilot, Not Your Competitor
There’s a lot of noise right now about artificial intelligence and sales. Some say it’s the beginning of the end for sales reps. Others predict a future where buyers interact only with bots. The truth? AI isn’t your competition — it’s your co-pilot. In fact, when used right, AI doesn’t replace the very things that […]
AI in Sales: How Neuroscience Makes Conversations More Human
Sales has always been about people – building trust and personal connections. It might sound ironic, then, that artificial intelligence (AI) is actually helping make sales conversations more human. Yet that’s exactly what’s happening. A recent study of 1,500 companies using generative AI for sales found it makes sales more human, not less. Instead of […]
AI and Humans: The Future of Sales
In a world where AI is reshaping every facet of business, from operations to outreach, it’s tempting to believe that automation and intelligence alone will win the sale. We’ve got tools that can analyze buyer behavior, generate pitch decks, write cold emails, and even simulate discovery calls. But here’s the truth every sales leader eventually […]
NeuroSelling® Changed Everything I Thought I Knew About Sales
When I first joined Braintrust, I came from a world of sales training programs. I had spent over a decade immersed in frameworks, methodologies, roleplays, and sales scripts, good ones, even great ones. I’d worked with talented reps and teams across industries. But if I’m being honest, I’d also seen how quickly those “breakthrough” techniques […]
AI and the Cognitive Load: Using Automation to Streamline the Buyer Journey
AI and the Cognitive Load: Using Automation to Streamline the Buyer Journey Not long ago, we sat down with the head of commercial strategy at a mid-market biotech firm. Her team had just implemented a new CRM-integrated AI tool designed to personalize follow-up emails after discovery calls. The tech was impressive—fast, accurate, data-rich. But what […]
Overcoming Analysis Paralysis: Simplifying Choices to Drive Buyer Action
Overcoming Analysis Paralysis: Simplifying Choices to Drive Buyer Action A few years ago, we were working with a fast-growing software company that had recently overhauled its product suite. The team was energized. Their demos were packed with functionality, dashboards, data points, integrations—every bell and whistle you could imagine. But there was one problem. Their deals […]
The Role of Oxytocin in Customer Loyalty: Building Bonds That Last
The Neuroscience of Trust and How It Fuels Repeat Business Sales professionals often think of customer loyalty as the result of great products, competitive pricing, and reliable service. And while all of that matters, neuroscience suggests that the real engine of customer loyalty lives somewhere far less obvious—in the chemistry of the human brain. At […]
