Emotional Economics: How Feelings Influence Purchase Decisions
We like to believe we’re rational buyers. Yet, emotional economics says otherwise. We assume we weigh our options, analyze the facts, compare the numbers—and then make a smart, logical choice. But neuroscience tells a different story. Emotion, not logic, drives most of our purchasing decisions.In fact, research shows that feelings play a central role in […]
Framing for Persuasion: Crafting Sales Messages That Resonate with the Brain
Why do two people hear the same sales messages—and only one buys?It’s not always the product. It’s how the message was framed. Framing is one of the most powerful tools in sales because it doesn’t change the facts—it changes the context. And context is everything to the human brain. A product framed as a solution […]
Sensory Selling: Engaging Multiple Senses to Enhance Customer Recall
In a crowded marketplace, being memorable is everything. And yet, most sales experiences still rely heavily on logic, data, and words. Here’s the problem: words alone rarely stick. The human brain is wired for multisensory engagement, engaging your senses—it recalls feelings, experiences, and sensations far more vividly than it remembers facts. That’s where sensory selling […]
Anchoring and Adjustment in Pricing: Neuroscience Tips for Sales Negotiations
Anchoring and adjustment is one of the most potent—and underutilized—tools in the sales negotiator’s arsenal. From the very first price you mention, you’re setting a mental benchmark in your prospect’s mind that influences every subsequent judgment. But why does that first number wield such power? And how can you ethically harness this cognitive bias to […]
Sales Habit Formation: Making Change Last
Sales Habit Formation: Making Change Last Why 90% of Sales Training Fades—and How to Make It Stick Every year, companies invest billions in sales training. And every year, most of that investment disappears within weeks. In fact, research shows that up to 90% of sales training is forgotten within 30 days if it’s not reinforced. […]
The Silent Influencers: How Microexpressions Impact Sales Outcomes
The Silent Influencers: How Microexpressions Impact Sales Outcomes There are moments in every sales conversation when the energy shifts—when a buyer leans in, checks out, lights up, or quietly begins to pull away. Most of the time, these shifts are subtle. They’re not spelled out in words or clarified in emails. They happen in the […]
Practicing Gratitude in Sales: The Unexpected Driver of Long-Term Growth
Practicing Gratitude in Sales: The Unexpected Driver of Long-Term Growth Gratitude isn’t typically the first word that comes to mind when you think about sales. We talk a lot about persistence, ambition, resilience, and strategy. But there’s one quality that quietly powers all of them, gratitude. And not in a cheesy, “thanks for your time” […]
Emotional Arcs in Sales Conversations: How to Guide the Buyer Journey with Intentional Shifts
Emotional Arcs in Sales Conversations: How to Guide the Buyer Journey with Intentional Shifts Sales is not just about information, it’s about emotion. We’ve all heard the phrase, “People buy with emotion and justify with logic.” But neuroscience doesn’t just support this, it explains it. When we understand how the brain processes emotion in conversation, […]
How to Measure the ROI of Your Sales Efforts
How to Measure the ROI of Your Sales Efforts Measuring the return on investment (ROI) of your sales efforts is critical for understanding the effectiveness of your strategies, optimizing resources, and driving sustainable growth. While the concept of ROI seems straightforward—calculating the revenue generated relative to the cost of sales—it involves more than just crunching […]
The Intersection of Marketing and Sales: Collaborating for Success
The Intersection of Marketing and Sales: Collaborating for Success In the modern business landscape, the lines between marketing and sales are increasingly blurred. While traditionally viewed as separate functions, marketing and sales share a common goal: driving revenue and fostering customer relationships. When these two teams collaborate effectively, they create a unified force that can […]
