The Coaching Gap: Why Most Life Sciences Managers Train Skills but Miss the Brain
Across the life sciences industry, leaders spend millions on sales training, manager development, and technical certifications. Yet performance issues persist. Representatives retain information but fail to apply it. Managers run “coaching conversations” that feel more like compliance checks. The problem is not a lack of knowledge or skill. It is a lack of understanding about […]
I Don’t Hate My Boss…I Hate Being Misunderstood
If you’ve ever caught yourself thinking, I hate my boss, you’re not alone. Gallup’s latest data shows that 75% of employees who leave their jobs cite poor management or lack of recognition as their top reason—not compensation, not workload, but relationship quality. But dig deeper, and the sentiment often isn’t hatred at all. It’s frustration. […]
The Space Between Resistance and Growth: What Great Coaches Know About Change
When Marcus became a senior leader at his organization, he was known for his decisiveness. People followed his lead because he always seemed to know the next step. So when his company rolled out a sweeping change initiative—new structure, new reporting lines, new priorities—everyone expected Marcus to adapt effortlessly. But he didn’t. Behind closed doors, […]
From Manager to Coach: Embedding NeuroCoaching® into Your Leadership Routine
Leadership used to be about control. Today, it’s about connection. The leaders who thrive in today’s fast-moving, hybrid, emotionally complex workplaces aren’t the ones who manage people well—they’re the ones who coach them better. Yet, for many managers, the idea of “becoming a coach” feels abstract. Where do you start? What does it look like […]
Digital Coaching, AI Reinforcement & the Future of Behavior Change at Scale
Sales isn’t about convincing—it’s about connecting. Yet, despite decades of training and technology, many sales professionals still default to pitching products instead of telling stories. The problem? Our brains are not wired to be persuaded by data alone. We are wired to feel before we think. That’s why the most influential salespeople aren’t just presenters. […]
Coaching Without Labels
Recently, I had the privilege of seeing label•less, an Off-Broadway musical created by Drew and Lea Lachey. It is not your typical show. There are no clear heroes or villains, no perfect resolutions. Instead, it is a series of interwoven stories, part concert and part conversation, designed to help us see one another without judgment. […]
Why Every Conversation Shapes Your Culture
When leaders talk about culture, they often describe it as something lofty, intangible, or even aspirational. It becomes a set of words on a wall or a paragraph in an employee handbook. But in reality, culture is not built in the big moments alone. It is built conversation by conversation, in the small interactions that […]
Coaching the Inner Critic: Neuroscience-Based Strategies to Overcome Self-Doubt
Every leader and team member has an inner voice. Sometimes it is a motivator, offering encouragement and perspective. Other times it becomes a relentless critic, whispering doubts, amplifying insecurities, and undermining confidence. Left unchecked, this inner critic can hold people back from taking risks, sharing ideas, and reaching their full potential. Neuroscience offers important insights […]
Dopamine-Driven Goal Setting: Motivating Change with Neuroscience
If you’ve ever set a big goal — like running a marathon, crushing a sales quota, or finally sticking to that new routine — you know motivation doesn’t always show up when you need it most. But here’s the good news: motivation isn’t magic, it’s chemistry. Specifically, it’s dopamine. Dopamine is often called the brain’s […]
Cognitive Reframing: Coaching Clients Through Perspective Shifts
When clients feel stuck, it’s rarely because they lack skill. More often, it’s because they’re locked into a way of seeing the situation that limits their choices. This is where the power of cognitive reframing comes in. Reframing isn’t about sugarcoating challenges or ignoring reality. It’s about helping clients reinterpret situations in ways that reduce […]
