The Teeter-Totter- Balancing Live and Virtual Exchanges

 Have you noticed that people are back? As I was watching the PGA Golf Championship a few weeks ago, I was struck by the number of fans that were swarming around Phil Mickelson as he made history by becoming the oldest player in PGA history to win a major championship (let’s hear it for 50-year-olds). […]

Windshield Coaching

Are you a leader? The “Mind what Matters” blog this week is targeted at anyone that has even one person that they are entrusted to lead and develop. Regardless of what industry you are in, what training you’ve had, or what your job description entails, if you are a leader this blog is for you.  […]

The Art of Storytelling

Once there was a business professional who was highly trained to communicate with product or solution expertise.  Each day as she grabbed her briefcase and headed out for her daily adventures, she was filled with a sense of joy, hope, and optimism.  One particular day the sun was shining, her car was clean, her favorite […]

Dealing with Wake Up Calls

What is a wake-up call? When you consider it, there are many different types. According to Merriam-Webster, a wake-up call is something that serves to alert a person to a problem, danger, or need.   The wake-up calls you get when… your alarm awakens you in the morning  you get up from a good night sleep […]

One Light One Word One Dream

Last weekend, we, along with a group of our dearest friends, decided to spend a Saturday afternoon making candles. Before you pass judgment, let me put it out there that the candle making experience is a blast. In this year of craziness, we had socially distant fellowship, great conversation, laughter, and a truly blessed couple […]

Charging a Dead Battery

As I write this blog, it is a cold winter morning in the Midwest. For those of us who live in cold areas, is there anything worse than being out in freezing weather, and when you get in your car and turn the key… nothing happens. You hear the dreaded “click, click, click” that accompanies […]

An Adoption Story of Thanks

Last week we had the opportunity to lead a socially distanced live training in the beautiful city of Nashville, TN. Honestly, it was great to be interacting in a live setting once again. On our first day of training, I had the opportunity to have lunch and dinner with some of our client team members.  […]

Social Isolation and Loneliness- The Power of Connection

A few days ago, I talked to a client, and we discussed the frenzying pace of… the fourth quarter  the election  COVID-19 working from home kids at school the holiday season with family and friends  In all of our lives, there is a crazy contrast between chaos and isolation. I was reminded of the Stockdale […]

Doing Something Difficult

When was the last time you tackled something difficult? We all know that doing something difficult is not only challenging but requires 2 things: Motivation A deep desire to change Do you have someone in your personal or professional life that pushes you to do the hard things? If you do, you are blessed.  My […]

Hot Questions and Hot Wings

After reading the title of this blog, you may be asking yourself a great question. “When I think of myself as a professional communicator, what does this topic have to do with anything?” Well, let me tell you.  In my years of practical experience, academics, and consulting at Braintrust, my observation is that the concept […]