Gratitude is a Coaching Superpower: What the Science Says
Gratitude is a Coaching Superpower: What the Science Says It was the end of a long week, and I was leading a check-in with a sales manager, let’s call her Emily, I’d been coaching for months. We had built trust, had tough conversations, and seen real progress in how she led her team. But that […]
Coach the Whole Human: Why Personal Values Should Guide Performance Conversations
Coach the Whole Human: Why Personal Values Should Guide Performance Conversations We spend so much time in performance conversations talking about goals, KPIs, quotas, and metrics. And those things matter—but they’re only part of the equation. If we want to inspire sustainable performance, we need to look beyond the numbers. We need to start coaching […]
The Silent Killer of Culture: Ineffective Leadership
The Silent Killer of Culture: Ineffective Leadership There’s a silent culture killer that’s been undermining performance, retention, and morale inside organizations for decades. It isn’t a lack of talent. It’s not the economy. And it’s not an overreliance on technology. It’s ineffective internal leadership. Most companies think they have a sales problem, a recruiting problem, […]
Gamification Techniques to Boost Coaching Engagement
Gamification Techniques to Boost Coaching Engagement Engagement is a cornerstone of effective coaching. Clients who are actively involved in the process are more likely to achieve their goals and sustain meaningful growth. However, maintaining engagement can be a challenge, especially when tackling long-term objectives or complex behavior changes. One innovative way to overcome this challenge […]
Understanding the Amygdala: Managing Stress and Anxiety in Coaching Conversations
Understanding the Amygdala: Managing Stress and Anxiety in Coaching Conversations Coaching is a transformative process, but it’s not always smooth sailing. Stress and anxiety often surface during coaching conversations, especially when clients are confronting challenges, facing change, or addressing deeply rooted fears. As a coach, understanding the neuroscience behind these emotional responses—specifically the role of […]
How to Measure the Success of Your Coaching Programs
How to Measure the Success of Your Coaching Programs Implementing a coaching program for your sales team is an investment, but how can you be sure it’s paying off? Measuring success in coaching is about more than tracking sales numbers—it’s about tracking the behavioral and neurological changes that drive performance. While traditional metrics like sales […]
The Role of Trust in Long-Term Customer Relationships
The Role of Trust in Long-Term Customer Relationships In today’s world, where customers are bombarded with countless sales pitches and endless information, it can be difficult to stand out from the competition. Yet one factor consistently drives customer loyalty and long-term relationships—trust. Trust is not just a soft, intangible element in business relationships; it has […]
The Benefits of Coaching for Sales Leadership Development
Incorporating Emotional Intelligence into Sales Coaching Emotional Intelligence (EI) is more than just a buzzword—it’s a critical component of effective sales coaching. In a profession where building relationships and managing emotions are key to success, incorporating emotional intelligence into sales coaching can significantly impact performance, engagement, and overall team morale. Emotional intelligence encompasses the ability […]
Techniques for Coaching Underperforming Sales Representatives
Techniques for Coaching Underperforming Sales Representatives Coaching underperforming sales representatives is one of the most challenging yet critical responsibilities for any sales leader. It requires a delicate balance of empathy, strategy, and assertiveness to turn struggling reps into high-performing contributors. When a salesperson is underperforming, the immediate impulse might be to reprimand or push them […]
Incorporating Emotional Intelligence into Sales Coaching
Incorporating Emotional Intelligence into Sales Coaching Emotional Intelligence (EI) is more than just a buzzword—it’s a critical component of effective sales coaching. In a profession where building relationships and managing emotions are key to success, incorporating emotional intelligence into sales coaching can significantly impact performance, engagement, and overall team morale. Emotional intelligence encompasses the ability […]
