Relational Climate Change – No Longer Optional
The world is fighting for talent and what a mistake it is to lose talent based on having mediocre coaches in your organization. Just like climate change, we can impact the relational climate with our relationships, and the best part is…it can be taught. You can’t listen to the news without hearing about climate change […]
Master the Playbook – Situational Fluency
Over the years, our clients have asked us a very important question. This question has been asked several different ways but they can be summed up with the following: “How do I become more Situationally Fluent in my internal and external conversations with others?” It’s a great question and my response is to actually ask […]
Psychological Safety – Free to Frozen
There are moments when I realize that a topic for a blog might come at the exact right time. Recently, I had several of our clients independently ask me questions about Psychological Safety and how it impacts performance including execution, and innovation. If you’ve ever thought about the impact of Psychological Safety on your team, […]
Conversation Curiosity
Like most Americans, I was introduced to the concept of “binge watching” over the past 18 months. This is the act of watching a documentary, comedy, musical, or full-length motion picture at any time and at a back-to-back pace. If your family is like mine, we went back and watched classics like Harry Potter, awaited […]
The Teeter-Totter- Balancing Live and Virtual Exchanges
Have you noticed that people are back? As I was watching the PGA Golf Championship a few weeks ago, I was struck by the number of fans that were swarming around Phil Mickelson as he made history by becoming the oldest player in PGA history to win a major championship (let’s hear it for 50-year-olds). […]
The Impact Value of a Question
When you are preparing to meet with a new client, everyone has their own little rituals they go through prior to that sales conversation. Some sales professionals take a few minutes to: focus on key points go for a quick walk or sit in the car listening to music to clear their heads, shake their […]
What is Instinctive Elaboration
This morning I was at my desk working on a “heads down” project. You know the kind…where you are focused on nothing but the project at hand. As I was working through a spreadsheet, a colleague of mine stepped in and asked me this question… “Hey Jeff, have you seen the new Justice League movie […]
Walk the Talk
When someone says “Walk the Talk”, what does that mean to you? For most individuals, it means backing your words with the action to accomplish whatever the goal/task you said you’d hit. However, many of us have opened our mouths, talked a mean game, and never finished what we said we were going to. So, […]
Blocking The Noise
Finally, last week our family excitedly drove our son back to college at “The” Indiana University in beautiful Bloomington, IN. We were thrilled that he got the opportunity to return to some piece of normalcy to hopefully enjoy his final year. To move him back in, we decided to load up his Jeep and rent […]
Gaining Commitment – It starts at the beginning
If you Google “Trusted Advisor” for sales, you would find all types of blogs, articles, and buzz around these two seemingly simple words. Let’s take a second and breakdown the words “Trusted Advisor” according to the Oxford Dictionary: Trust – assumed reliance on the character, ability, strength, or truth of someone or something. One in […]