Mind What Matters
Insights focused around sales enablement and leadership development.

Staying Out of the ICU: Intensive Conversations Unit
Why Avoiding Tough Conversations Puts Your Leadership—and Your People—at Risk Every coach, leader, and manager

Microexpressions in Sales: Reading Subtle Cues to Tailor Your Pitch
How to Decode What Buyers Are Really Thinking (Even When They Don’t Say It) You’ve

Leveraging the Peak–End Rule: Become a Seller That Leaves a Lasting Impression
There’s a common belief in sales that prospects make decisions based on the totality of

Coaching in Uncertainty: How to Help Clients Navigate Change, Ambiguity, and Stress
If you coach leaders today, there is one common thread running through nearly every conversation:

The Brain on Story: Structuring Case Studies to Activate Neural Engagement
Case studies are often treated like formal proof—a tidy document filled with data, timelines, and

Emotional Intelligence: A Quick Overview
Emotional Intelligence: A Deep Dive Into the Most Valuable Leadership Skill If you’ve worked in
