Mind What Matters
Insights on selling, leading, and the neuroscience behind both.
Practical thinking from the Braintrust team on the communication habits that drive sales performance and leadership impact.

What is a “Good” Customer Question
Let’s start by identifying what a “Good” customer question is… A “Good” question is effective

What is Instinctive Elaboration
This morning I was at my desk working on a “heads down” project. You know

The Art of Storytelling
Once there was a business professional who was highly trained to communicate with product or

Dealing with Wake Up Calls
What is a wake-up call? When you consider it, there are many different types. According

One Light One Word One Dream
Last weekend, we, along with a group of our dearest friends, decided to spend a

Charging a Dead Battery
As I write this blog, it is a cold winter morning in the Midwest. For
Emotional Intelligence: A Quick Overview
Emotional Intelligence: A Quick Overview