When you are preparing to meet with a new client, everyone has their own little…
Jeff BittnerMay 18, 2021
The “Mind What Matters” Blog
Let’s start by identifying what a “Good” customer question is... A “Good” question is effective…
Jeff BittnerApril 20, 2021
This morning I was at my desk working on a “heads down” project. You know…
Jeff BittnerMarch 24, 2021
Once there was a business professional who was highly trained to communicate with product or…
Dan Docherty, PhDMarch 9, 2021
What is a wake-up call? When you consider it, there are many different types. According…
Dan Docherty, PhDJanuary 15, 2021
Last weekend, we, along with a group of our dearest friends, decided to spend a…
Dan Docherty, PhDDecember 18, 2020
As I write this blog, it is a cold winter morning in the Midwest. For…
Dan Docherty, PhDDecember 2, 2020
Last week we had the opportunity to lead a socially distanced live training in the…
Dan Docherty, PhDNovember 19, 2020
A few days ago, I talked to a client, and we discussed the frenzying pace…
Dan Docherty, PhDNovember 5, 2020
